


Accelerate a real business project in a design sprint
Overview
Help your team save time, money and effort by tackling the right problems worth solving.
ExperienceInnovation™ | Apply is a multi-module, facilitated workshop designed to help teams make rapid, meaningful progress on real organizational challenges. Developed in collaboration with IDEO, this immersive action-learning experience equips learners with design thinking tools and methodologies to get to the heart of their customer needs.
With its flexible format, this workshop adapts to any of your business objectives and program lengths. Whether you’re focused on leadership development, problem-solving intervention or process excellence, ExperienceInnovation™ | Apply helps you deliver immediate impact, measurable ROI and sustained growth long after the program ends.
Did you know that customer centric companies are leading the way in all aspects of business growth? In today's market, companies that put their customers first outperform competitors by nearly eighty percent. Maybe you need a better way to get at the heart of your customer's needs. Maybe you want to place your brand ahead of the competition and offer an unrivaled service. Maybe you want to start anticipating tomorrow's most popular trends. Experience innovation apply is a highly immersive in person design sprint that introduces you the tools and techniques of customer centricity. For teens who prefer a virtual experience, impact by experience point is a similar workshop led by a live facilitator and using an online collaboration tool. Both sprints are customized to address your company's specific business challenge and schedule. Before the start of the sprint, you'll work facilitator to frame a question, identifying a specific problem to be solved and who it's being solved before. People who benefit from the problem solve and could potentially use the solution are called users. The facilitator will teach participants how to interview users and participants will go on to complete around the user interviews before the session. You'll begin to gather inspiration by examining your problem from multiple angles, challenging assumptions, and opportunities. This step will inspire new thinking, leading to discoveries of what people really need. Then you'll synthesize action, looking to find meaning in all the inspiration and information you gathered. This step will help you and your team identify a strategic focus within the problem you've identified. Then it's time to generate ideas. You'll be encouraged to push past the obvious solution and come up with breakthrough ideas. After that, it's time to make ideas tangible. You and your team will build low fidelity prototypes rough representations of your ideas to help you think them through in more detail. Finally, you'll design experiments, you'll develop a plan and make a commitment to test assumptions in your ideas and gather feedback in an easy, cost effective way. Here's what some of our past clients have to say about the experience. A great exercise in stretching and rethinking how we approach problems, great opportunity to collaborate with other areas of the organization. We're a group of scientists, cemented into a certain way of thinking. It was so great seeing how slowly but surely everyone caught on. We learned such amazing and creative new ways to solve and ideate. Very engaging learning activities that generate actual results. By the end of the design sprint, you'll have key insights into your problem, valuable new data and information, prototypes of your best ideas and human centered skills to apply to your future work. Experience innovation apply and impact by experience point are ideal for starting a new innovation project or building a customer centric business strategy. Participants leave the workshop with a tool to tackle problem solving in a fast risk free way. Kickstart, your next innovation project would experience point.
Key Learning Outcomes
- Get to the root of user needs by conducting empathy interviews with real users.
- Discover impactful business opportunities by turning user data into deep insights.
- Generate breakthrough ideas by brainstorming and prototyping high-potential ideas.
- Develop and test solutions by running experiments of prototypes in the field.
Participant Profile
Ideal for leaders at any stage of their career—from corporate leaders and project teams to executive education cohorts—ExperienceInnovation™ | Apply accelerates projects by helping your learners sidestep common pitfalls, streamline efforts and deliver actionable solutions.
Looking to deliver this workshop yourself?
Contact us if you’re interested in becoming a certified facilitator with our Train the Trainer certification program.
Course Breakdown
Learn and practice design thinking
Dive into the tools and methodology of human-centered design and hone skills through an engaging simulation.
Conduct user research
Engage in real-world observation and user interviews to uncover meaningful insights.
Synthesize data into opportunities
Analyze interview data to extract deep insights and frame focused, high-impact opportunities.
Generate breakthrough ideas
Turn those opportunities into high-potential solutions by using brainstorming techniques and collaborative problem-solving.
Create prototypes and iterate
Build and refine quick prototypes to test and explore concepts based on peer feedback.
Experiment in the real world
Design and run learning-oriented experiments in the field and test assumptions with real users.
Looking for a quick way to share the value of this workshop with others?
Training You Can Trust
ExperiencePoint’s workshops harness a proven approach for successfully scaling organization-wide capabilities. With a track record of 25+ years of training some of the world’s biggest brands and top executive education programs, we blend human-centered design with experiential learning to deliver results you can rely on.





Additional Resources
How a children's hospital improved patient experiences
Learn how a leading hospital increased operational efficiency and improved patient care with ExperienceInnovation™ | Apply.
Additional Resources
Restoring employee engagement through cultural transformation
Learn how a state-wide insurance provider increased employee satisfaction and solved high turnover issues.
Get started today
Get in touch with one of our business partners to find the right solution for your organization.
FAQs About ExperienceInnovation™ | Apply
How is this workshop built in collaboration with IDEO?
This workshop draws on decades of IDEO’s expertise and design thinking methodology and applies it directly to real-world contexts. Learners first build their skills and understanding through a facilitated simulation, then apply what they’ve learned to real-world projects in a design sprint.
What is a design sprint?
A design sprint is a focused, time-boxed process that helps teams rapidly solve complex problems and develop innovative solutions. ExperienceInnovation™ | Apply delivers this experience in an immersive format that allows learners to accelerate a real innovation project in just two days and emerge with progress that would typically take months.
What does multi-module training mean?
As training program lengths become shorter and shorter, dedicating two full days to an in-person session is often impractical. Instead, ExperienceInnovation™ | Apply offers a flexible, multi-module training format. This means that the training can be delivered in a split-day agenda with homework between sessions or spread out over weeks/months. This modular approach ensures participants get the full impact of the training while accommodating different schedules and learning paces.
What makes ExperienceInnovation™ | Apply a good fit for executive education programs?
ExperienceInnovation™ | Apply integrates seamlessly into executive education programs, enabling faculty and directors to bridge classroom learning with real-world application. It allows learners to step out of traditional lectures, put theory into hands-on practice and tackle real organizational challenges. With customizable templates for various scenarios, this flexible workshop is an ideal addition to programs aiming to catalyze their learners’ capabilities immediately.
What is action learning?
Unlike traditional training programs, action learning is a hands-on approach that combines learning with real-world problem-solving. In ExperienceInnovation™ | Apply, learners collaborate to tackle pressing organizational challenges. This immersive experience allows learners to apply new tools and strategies in real time, ensuring they leave with actionable outcomes that address real-world needs.
How might this program work for leadership development?
ExperienceInnovation™ | Apply acts as a 2-day leadership course for leaders looking to build essential leadership skills like:
- Aligning people around the right problems to solve for maximum impact
- Scoping work effectively to balance focus and divergent thinking at the right moments
- Keeping decision-making customer-centric by grounding them in real data
- Replacing debate with data to quickly identify solutions worth investing in
This career-defining experience helps leaders develop practical strategies, foster a culture of innovation and drive measurable and meaningful impact.
How can you measure the ROI of this workshop?
Many of our clients come to us with a common challenge: investing significant time, money and effort into initiatives, only to discover they couldn’t measure the impact—or worse, they were addressing the wrong problems altogether.
ExperienceInnovation™ | Apply is designed to change that. This workshop helps teams focus on solving the right problems and delivering business outcomes that are both meaningful and aligned with your business’s goals.
ExperiencePoint will guide you to identify appropriate KPIs to measure based on your goals and provide benchmarks when appropriate. Our approach emphasizes tracking Programmatic and Behavioral impacts as leading indicators of success, while Perception and Project or Business impacts often serve as lagging indicators.