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Innovation
Training*

(*AKA Design Thinking or
Human-Centered Design)

Drive business growth by creating solutions that meet the needs of those you serve.
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Create
winning solutions

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Reduce
project risk

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Boost
organizational agility

Recognize these signs that your organization is struggling with innovation?

“We’re solving the wrong problem!”
“We can’t afford to take the risk.”
“We’re not customer-focused.”
“I feel stuck.”
“We need to think outside the box.”

It doesn’t have to be this way.

Create solutions that hit the mark.

Get Started

What is Innovation Training?

Innovation training goes by many names—whether you call it “design thinking,” “human-centered design,” or simply “ways to help us think differently.”

Leaders often turn to ExperiencePoint’s “innovation training” to help them improve customer satisfaction, outshine competitors, mitigate risk, boost employee engagement and accelerate the time to market for new ideas.

To support these goals, we teach a creative approach to problem-solving designed to deliver solutions that truly resonate with customer needs. This approach builds behaviors crucial for tackling a wide range of challenges teams face today, including customer-centricity, digital transformation and operational efficiency.

Explore our Innovation Workshops

ExperienceInnovation™ | Aware logo, in collaboration with IDEO.
Participants collaborating over a phone, learning design thinking fundamentals in the ExperienceInnovation™ | Aware workshop.

Learn to fall in love with problems

A fun and engaging workshop that introduces your team to the mindsets, habits and tools of creative thinkers. Built in collaboration with IDEO, this workshop challenges people to begin putting customers at the heart of their decisions.

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Duration
1.5 - 2 hours

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Language
English, Spanish

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Modality
In-person + virtual

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Delivery
Our facilitator or yours (via Train the Trainer)

ExperienceInnovation™ | Learn text logo in collaboration with IDEO.
Participants collaborating and generating insights on sticky notes in an ExperienceInnovation™ | Learn workshop.

Practice creative problem-solving in a simulation

An award-winning, simulation-based workshop that challenges teams to uncover new opportunities and create innovative solutions. Learners gain a structured method and safe space to practice the tools and techniques of human-centered design through the essentials of a four-month innovation project.

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Duration
4 - 8 hours

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Language
English, Spanish, Mandarin

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Modality
In-person + virtual

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Delivery
Our facilitator or yours (via Train the Trainer)

Logo for ExperiencePoint's workshop, ExperienceInnovation™ | Apply, built in collaboration with IDEO.
Participants collaborating on a project during an ExperienceInnovation™ | Apply workshop, using brainstorming techniques.

Tackle a real project with human-centered design

A hands-on workshop that takes teams through a full design sprint and equips them with the practical techniques of human-centered design. ExperienceInnovation™ | Apply provides the tools and guidance your team needs to solve complex challenges creatively, minimizing risk and maximizing impact from the start.

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Duration
2 days

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Language
English

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Modality
In-person

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Delivery
Our facilitator

Yellow logo for ExperiencePoint's workshop, Spark by ExperiencePoint™.
Professionals use sticky notes on a wall, showcasing building power skills in the Spark by ExperiencePoint™ workshop.

Develop specific power skills for your team

A collection of dynamic, interactive episodes that offer a deeper understanding of leading change and human-centered design. Each episode offers unique tools and methods that help everyone work more effectively every day.

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Duration
30 minutes

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Language
English

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Modality
In-person + virtual

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Delivery
Our facilitator or yours (via Train the Trainer)

Impact by ExperiencePoint logo with yellow circular design.
A participant works on a laptop, showcasing insight building in the innovation workshop, Impact by ExperiencePoint™.

Accelerate business impact with human-centered design

A collaborative, virtual workshop where teams create new or improve existing products by completing a design sprint. Learners explore a range of possible solutions, identify the most viable ideas and bring them to life with low-fidelity prototypes and iterative feedback.

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Duration
10 hours

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Language
English

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Modality
Virtual

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Delivery
Our facilitator

Logo for ExperiencePoint's AI workshop, Work Better with AI.
A participant leverages gen AI on her laptop, exploring foundational AI concepts in the workshop Work Better with AI™.

Jumpstart your AI workforce capability

An introductory AI crash course designed to help your team integrate AI into their daily work. By familiarizing your team with fundamental tools, frameworks and hands-on practice, they can start tackling daily business challenges with AI solutions right away.

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The illustration of a stopwatch with its hands pointing to a specific time symbolizes time management.

Duration
1.5 - 2 hours

Illustration of two speech bubbles with text marks inside, representing communication.

Language
English

Illustration of a person presenting on a whiteboard to another person.

Modality
In-person + virtual

Illustration of a star with striped patterns.

Delivery
Our facilitator

Ready to empower your team?

Let’s explore your goals and discover the right solution for you.

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