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Human-Centered
AI Training

Make your people AI-ready
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Build
AI confidence

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Find
AI use cases

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Communicate
AI strategy

Familiar with these signs of poor AI adoption?

“I’m worried my team isn’t getting the most out of AI.”
“Our people aren’t clear on what our AI strategy actually is.”
“Is AI going to replace me?!”
“We’re not seeing any real results.”

These aren’t isolated challenges. They’re symptoms of a bigger balancing act.

The AI Tightrope: Striking the Right Balance in AI Adoption

AI adoption is no longer optional. Today, organizations are racing to keep up with AI while simultaneously fearing the reputational risks of major missteps.

This tension between opportunity and risk is the AI tightrope. Jump in without a plan and you burn trust, time, and budget; freeze on the sidelines and you fall behind. The way across demands more than compliance training and tool-based rollouts. It requires training designed with intention that pairs AI tools with human capabilities like agency, decision-making and collaboration.

Move your AI strategy forward
with intention.

Take the First Step

Explore our Workforce AI Training

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Duration
90 mins to a full day

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Ideal Audience
Front-line employees, managers, and leaders

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Modality
In-person or virtual

Start using AI safely and productively in daily work

Strengthen your team’s AI fluency through the hands-on use of your organization’s approved AI tools. Whether your people are just getting started or expanding existing AI skills, they’ll explore relevant use cases from their day-to-day work and leave with the confidence and curiosity to keep exploring further.

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OUTCOMES

  • Build AI fluency by learning core AI capabilities and how to create real value with them.
  • Optimize workflows by identifying where AI can boost productivity in everyday work.
  • Turn learning into action by immediately applying AI directly to real work challenges.

After one session with senior leaders, daily AI usage surged from 13% to 59%.

Finding AI Use Cases
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Duration
2 hours or 2 days

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Ideal Audience
Teams, individual contributors, managers and leaders

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Modality
In-person only

Uncover effective, high-impact AI opportunities across workflows

Empower your team to identify pain points in their own workflows ready for AI intervention, then design and test early-stage, AI-powered concepts using human-centered design. Say no to “AI work-slop” and yes to grounded, human-centered prototypes with clear next steps for implementation.

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Book a Call

OUTCOMES

  • Spot AI opportunities by using design thinking to uncover where AI can create high-impact business value.
  • Prototype real solutions by designing and testing early-stage AI-powered concepts.
  • Build innovation muscle by applying a repeatable approach to drive ongoing AI value.

94% of this workshop’s buyers would recommend ExperiencePoint to others looking to tackle real project work.

Communicating AI Strategy
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Duration
2 hours

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Ideal Audience
Managers, Directors

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Modality
In-person + virtual

Turn your AI strategy into shared understanding and action

Build confidence, reduce resistance and enable leaders and teams to cascade and scale your strategy organization-wide. Through collaboration and a proven change framework, teams co-create a clear, shared rationale for your organization’s AI approach and learn how to communicate it effectively.

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OUTCOMES

  • Achieve AI strategic alignment by uniting teams around a shared purpose for AI adoption.
  • Strengthen stakeholder communication by creating clear, tailored messaging.
  • Drive action by identifying barriers and building practical plans that accelerate AI-driven change.

Over 90% of participants reported improved change capabilities in just 2 hours.

Driving AI Culture Change
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Duration
3 - 6 months

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Ideal Audience
Everyone

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Modality
In-person + virtual

Build an AI-ready culture

Approach AI adoption as a deliberate, multi-phase journey that engages the right people at the right moments. Through a series of integrated workshops, this AI Journey helps organizations build an AI-ready culture by guiding teams and leaders through the phases of catalyzing momentum, shaping conditions, and scaling lasting habits.

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OUTCOMES

  • Enable talent to integrate AI in daily workflows by building AI skills and confidence.
  • Optimize organizational conditions by helping leaders identify and adjust incentives, processes, and structures that support AI adoption.
  • Drive behavioral change at scale by translating individual and team growth into culture change and measurable business impact.

AI Training That Works the Way Your People Do

Our approach is built for real adoption—practical, safe, and centered on how people actually work. That’s why all of our learning experiences are:

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Tool-agnostic

Use your approved tools. No compliance worries, no safety risks.

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Workflow-specific

Learn by doing. Get hands-on via experiential learning that applies directly to real work.

Human-centered

Keep people at the helm. Ensure AI amplifies human creativity and judgment.

The AI Advantage Straight from Our Clients

"It was the ideal anchor for our Day 3 programming as it both complemented the core treasury content of the previous days and stood out as a highlight of the conference. Our audience of corporate treasurers left with ideas, skills and confidence to begin exploring AI’s potential in their own organizations."
Economist Impact logo
Chris ClarkeHead of Content & Conference Production, EuroFinance, The Economist Group
“People in our teams, from our VP to specialists, are seeing the world differently. Transform selves? Check!”
Manager of Learner ExperienceGlobal Food & Beverage Company
“I’ve been thinking about [using AI for] only my biggest projects. Now I’m thinking about every project.”
Senior Finance LeaderAnnual International Treasury & Cash Management Summit
“I had poked around with Gen AI tools before, but after this workshop, I use it every day. It's not my foe anymore; it's my friend.”
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John PrenticeCo-Founder and Director, Change Enablement
“Loved the super practical nature of the workshop, which was hands-on and experiential. The challenge at the end was great fun to play with and highlighted the power of the tool really well.”
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Dean GaleManaging Director, Phuel
“I found Building AI Confidence very accessible for all levels of understanding going in. This course definitely strengthened my foundational understanding of AI in a human-centered way.”
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Alex RosanoHuman Resources Specialist, Brand Momentum

Ready to empower your team?

Let’s explore your goals and discover the right solution for you.

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FAQs About AI Training

What is human-centered AI training?

Human-centered AI training is workforce development that helps people use AI in ways that elevate, not replace, their own expertise. It focuses on building the practical skills, judgment and confidence employees need to apply AI tools ethically, creatively and responsibly in their daily work.

At its core, this type of training keeps human intelligence at the helm. It teaches people how to partner with AI to improve problem-solving, optimize workflows and make better decisions, while preserving the nuance, empathy and critical thinking that only humans can bring.

Why do most corporate AI training programs fail?

Most corporate AI training programs fail because they focus too much on tools and not on people. According to Gartner, 85% of AI projects don’t deliver meaningful return because employees aren’t given the support or behavior-change skills needed to integrate AI into their real work.

Successful AI adoption requires a shift in how people think, collaborate and problem-solve. When teams lack the soft skills that enable change, like adaptability, communication and curiosity, AI remains a concept, not a capability.

We’ve seen the difference a human-centered approach can make when rolling out AI training. Our partners at CYY Consulting in China ran the Work Better With AI™ workshop with their clients and saw weekly AI usage jump from 44% to 100% in just three weeks.

Do ExperiencePoint’s longer AI workshops provide greater use of AI tools?

ExperiencePoint’s longer AI workshops don’t necessarily provide greater use of AI tools. All of our workshops, short and long, use AI purposefully and encourage participants to confidently do the same. Workshop duration is shaped by the topic and core learning objectives set by sponsors, not by the amount of AI included. Across all formats, our AI integration remains intentional and consistent; what varies is the depth of exploration, practice and application, based on the program’s needs.

How do we adopt AI without weakening human judgment?

When teams start using AI, there is a common fear that people will “turn off their brains.” Research shows the risk is real only when AI is misused. A Wharton study found that when people rely on AI for action signals (explicit instructions on what to do), their judgment eventually declines. But when AI provides attention signals (surfacing options without prescribing a decision), human thinking actually gets stronger.

That’s why ExperiencePoint’s human-centered AI training doesn’t teach people to outsource thinking. It teaches them how to use AI to augment their perspective, strengthen critical thinking and make better decisions. Instead of replacing human insight, AI becomes a tool that broadens it, offering teams a wider view of infinite possibilities while keeping the final call in human hands.

What does C-suite paralysis mean when it comes to AI implementation?

C-suite paralysis in AI implementation is the inaction that occurs when leaders feel pressure to adopt AI but lack the clarity, alignment or confidence to move forward. It’s what we call the “AI tightrope”: the balance executives must strike between moving too fast and taking reckless risks, or standing still and falling behind.

The tension is real. 92% of companies plan to increase their AI investments over the next three years, yet 72% of S&P organizations have already flagged AI as a major business risk. That combination of urgency and uncertainty can stall decision-making, create misalignment and slow progress just when organizations need momentum most.

We help leaders navigate this AI tightrope with intention so they can achieve responsible, sustainable AI adoption.